For one of our clients, a Swedish company and a global leader in products and services related to locks, doors, gates, and entrance automation, we are looking for a

Sales Support Associate.

Main Responsibilities:

• Process sales orders received from the company's clients and provide support in placing and tracking merchandise orders;
• Support in preparing offers for tenders and projects;
• Provide partners with information about access control solutions/products, purchase prices, supplier availability, delivery times, warranties, legally required documents etc.;
• Promptly handle customer complaints;
• Communicate to clients any price changes, new promotions, requested documents related to the contract execution;
• Process all necessary documents in the internal system or clients' systems (where applicable), such as sales orders, consumption vouchers, returns, corrections etc.;
• Keep sales contracts up to date for both business directions: distribution of access control equipment and related accessories;
• Compile specific analyses based on invoiced data, sales reports, and reports for access control products;
• Develop sales forecasts based on historical data and other information provided by the sales manager;
• Prepare price lists in collaboration with colleagues from the department;
• Administer and archive technical documents for access control products and projects;
• Continuously maintain necessary databases: customer contacts, sales forecasts, purchase orders, sales orders, and supply for complex projects.

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Ideal Candidate:

• Proven Expertise: Bring a minimum of 1 year of solid experience in a similar role, showcasing your ability to navigate the dynamic landscape of sales support;
• Sharp and Ambitious: We seek a savvy, ambitious, and dynamic individual who thrives on challenges and is eager to expand their skill set;
• Communication Maestro: Possess excellent communication skills with a knack for conveying messages and information effectively to diverse stakeholders;
• Global Communication: Maintain a moderate level of proficiency in English, as you will be engaging with clients beyond Romania when the need arises;
• Tech Proficiency: Command a basic understanding of the Microsoft Office suite to handle tasks with finesse.

Only eligible candidates will be contacted within a maximum of 2 weeks.

All information will be treated as strictly confidential.

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