Customer Services & Logistics Specialist
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For one of our clients, one of the fastest growing companies originating from Eastern Europe, engaged in the manufacture and sale of fast-moving consumer goods in several different directions – Home&Personal Care products, Hygiene Disposable Tissues and Snack food, we are looking for a Customer Services & Logistics Specialist.
The Customer Services & Logistics Specialist will handle the order management and logistics processes, working in an International Team.
Main Responsibilities:
- To prepare and send out bills and follow up a process of invoice both internal and external.
- Provides transportation according to price levels pre-approved by Logistics Manager.
- Handles claims from customers in relation to damage caused during transport.
- Updates price lists.
- To work with specific software NetSuite & SAP.
- Order fulfillment process for both MT and TT clients.
- Compiles data and creates reports if necessary.
- Work with and support the sales team
The ideal candidate:
- 1+ years of experience in Logistics order fulfillment, supply chain or related experience, FMCG area will be an advantage.
- Detail-oriented person, who maintains efficient workspace and manages time well.
- Telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues.
- Bachelor’s degree in the field of Logistics is an advantage.
- Good Computer Skills - MS Office.
- Organizational Skills.
- Excellent verbal and written communication skills.
- Meets deadlines, establishes appropriate priority, gets the job completed in a timely manner
Benefits:
- The possibility to work and develop further in a fast-growing FMCG company.
- To be part of a great international team, where the atmosphere is positive, ambitious and motivating.
- Position based in a great office in the heart of Bucharest.
- Attractive package, adequate to your efforts and achievements.
- Laptop & Mobile phone.
- Premium Private Medical Insurance.
- Food vouchers
Only eligible candidates will be contacted in a maximum of 3 weeks. All information will be treated as strictly confidential.